Recolearn is dedicated to safeguarding and upholding your privacy.
– This privacy policy has been developed to assist anyone concerned about how their ‘Personally Identifiable Information’ (PII) is used online. This policy outlines how we collect, use, and exchange personal information from visitors, customers, and registered users of our website and services. We are in charge of the operation of our site (recolearn.com)
Information we may gather from you
– When enrolling on our website, as appropriate, you may be asked the following:
1. User Account Information:
– Name
– Email address
– Password (usually encrypted)
2. Profile Information:
– User preferences
– Profile pictures
– Bio or description
3. Contact Information:
– Address
– Phone number
4. Educational Data:
– Courses taken
– Learning progress
– Grades and assessments
5. Device Information:
– IP address
– Browser type
– Operating system
6. Usage Data:
– Navigation patterns within the platform
– Interactions with course content
Personal information can be used in the following ways:
– We use personal information for a variety of objectives, all of which seek to provide excellent educational services.
1. User Authentication:
– Using login credentials for secure access to the platform.
2. Personalized Learning Experience:
– Tailoring course recommendations based on user preferences and past activities.
3. Progress Tracking:
– Monitoring and recording users’ progress within courses, including assessments and completion status.
4. Performance Analysis:
– Analyzing user performance and engagement data to enhance the overall learning experience.
5. Feedback and Assessment:
– Collecting data on assessments, quizzes, and assignments to provide constructive feedback to users.
6. Administrative Purposes:
– Managing user accounts, course enrollments, and administrative tasks related to the learning platform.
7. Support Services:
– Providing customer support and assistance based on user data to address issues or inquiries.
8. Platform Improvement:
– Using aggregated and anonymized data to enhance the platform’s features, functionality, and user interface.
9. Billing and Transactions:
– Processing payments for paid courses and managing subscription details, if applicable.
How do we use your information?
– Implement a variety of security procedures to protect users’ personal information. These measures include:
1. Encryption:
– Using encryption protocols (e.g., SSL) to secure data transmission between users’ devices and the platform’s servers.
2. Access Controls:
– Implementing access restrictions to ensure that only authorized personnel can access and manage user data.
3. Firewalls:
– Employing firewalls to monitor and control incoming and outgoing network traffic, safeguarding against unauthorized access.
4. Regular Security Audits:
– Conducting periodic security audits and assessments to identify and address potential vulnerabilities.
5. Data Backups:
– Regularly backing up user data to prevent data loss in case of unexpected events or system failures.
6. Privacy by Design:
– Integrating privacy features into the development and design of the platform, considering data protection from the initial stages of development.
7. Data Minimization:
– Collecting only the necessary user information and avoiding unnecessary data collection to minimize potential risks.
8. Compliance with Regulations:
– Adhering to relevant data protection laws and regulations, other applicable standards based on the user base.
We use Cookies:
– Help remember and process the goods in the shopping basket.
– Understand and save the user’s preferences for future visits.
– Keep track of ads.
– Compile aggregate data on site traffic and interactions to provide better site experiences and features in the future. We may also utilize trustworthy third-party services to track this data on our behalf.
If the user disables cookies in their browser:
– If you disable cookies, some of the features that improve your site experience may not work properly.
Third-party disclosure.
– We do not sell, trade, or otherwise transmit your Personally Identifiable Information to any third parties.
Third-party connections.
– We do not contain or provide third-party items or services on our site.
Google
– Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users.
| Types | Purposes |
| Contact information | – To send you an order confirmation and invoice you accordingly – To administer your account, including your single sign-on (SSO) access – To provide the Services to you – To respond to a demo or other customer service requests – To give you access to a Recolearn Community and connect with other users |
| Contact information | – To establish and manage our relationship with you, including informing you about Services or opportunities which might be of your interest – For safety and security to verify accounts and activity, to monitor suspicious or fraudulent activity, and to identify violations of Service policies |
| Contact information | – To send you marketing communications and newsletters – To conduct surveys and evaluate customer satisfaction – To interact with or use third-party tools and integrations |
| Contact information | – To manage registrations at our events (e.g., conferences, webinars) and customer participation – Recording calls for training and quality assurance purposes |
| Contact information | – To comply with legal obligations, including the cases where Recolearn needs to respond to requests by government or law enforcement authorities – To protect our legitimate business interests and legal rights |
| Content information | – For data labeling and machine learning to improve our services and your experience (e.g, to predict the most appropriate content to insert in a selected area of your Recolearn domain) |
| Customer Support information | – To resolve technical issues, to respond to requests for assistance |
| Customer Support information | – To analyze crash information and to improve the Services |
| Analytics information | – For research and development of our Service – To troubleshoot and identify trends, usage, activity patterns, and areas for integration and improvement of the Service – To monitor suspicious or fraudulent activity and to identify violations of terms of use or agreements |
| Device information | – Display content based upon your interests – For advertising purposes – To develop and improve our websites |
